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Service

What sets CRS apart from our competitors (besides our products)? Service (by real people) sets us apart! You don't simply subscribe to a product. You subscribe to us! Check out the service we provide along with our products:

Account Manager

Our Account Managers support clients who integrate our Suites from pre-planning, through implementation, to ongoing support, and custom development.

Online Help & Tutorials

Our Suites provide context-sensitive Help links on every screen and video tutorials have been developed to help you most effectively use our tools.

Feedback Form

Don't feel like calling? We'll take your questions, concerns, comments, and kudos via our online Feedback Form. And if you have a problem, we'll get right back to you.

In-House Support

CRS's in-house customer representatives provide local support and training. We're there to make sure you get the most power from our products!

Training

Our local reps will train your users or your trainers. Some of our courses offer CEUs. In addition, our HelpDesk staff provides step-by-step instructions over the phone to help users accomplish any task.

Toll Free HelpDesk

CRS provides toll-free HelpDesk support at no cost to our users. Users always have the opportunity to speak with a person. And if it's our issue, you'll hear back from us when it's resolved.

"We continue to choose CRS Data hands down. The quality of their service, data and product is superior. We know and trust that their team will take care of us and be an integral part of growing our revenue."


JOHN RYAN - Georgia MLS

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